Shipping & Returns
Effective February 2022
ASAKEADE Clothing Store Shipping
Shipping services for your order will be calculated and displayed at checkout. That way you see the price before placing an order. We provide a tracking number for all deliveries.
We do everything possible to ensure your package arrives in a timely manner, and usually, there are no issues. However, delays do occur occasionally and we cannot be held responsible.
***Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.***
Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will contact the shipping carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.
Our Returns and Exchanges Policy
We’d love for you to be happy with your purchase, and if for some reason you wish to return or exchange an item, please do the following:
Please contact us here within 7 days of receipt of the item, and we will issue a return authorization number and an address to send the items (in Texas) or work out an exchange. We will reply your request within 2 business days.
Items must be received by us within 5 business days of issuing the return authorization in perfect condition, unworn, unused, and repackaged in its original packaging (or appropriate protective packaging) with the original tags intact.
If the above conditions are respected, we will issue a full refund for the item shortly after receiving it.
We reserve the right to charge a 30-50% restocking fee or not to accept a return if the above terms are not respected.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Changes, cancellations: We ship 2-5 business days after we receive your order. If changes need to be made, we will make every effort to do so. Please contact us here.
If you have any questions about our return policy, please contact us. Your satisfaction is important to us.